How to Boost Rural Hospital Revenues

In the vast majority of rural and critical access hospitals, margins are thin, and administrators have to keep a very close eye on their revenue cycle to make sure they stay in operation. That means doing whatever they can to maintain community relationships, negotiate with payers and make sure their billing is handled quickly and accurately.

Maintaining Your Hospital Revenue Depends on Your Providers

All of these factors in hospital revenue depend on strong, collaborative relationships with high quality providers. In small communities, word travels fast about the local providers, and a doctor with a poor bedside manner can harm a facility’s reputation very quickly. Conversely, having high quality doctors who practice locally is a source of pride in many small communities, and can help prevent patients from seeking care in nearby cities – thereby keeping your hospital revenue strong.

So it’s no surprise that provider recruitment is such a big focus for hospital administrators. But it’s not easy, and between the financial perks required to lure providers and using expensive locum tenens doctors in the meantime, administrators see the costs add up fast. Often qualified candidates are reluctant to relocate to small, isolated, rural towns. In addition, they may be uncomfortable in a rural practice without specialist support and access to higher level technology. Rural hospital medicine requires the provider to have a broader knowledge base and an understanding of how to apply that within the scope of a rural hospital practice.

Remedy Medical Services gives rural hospitals a new option for hospitalist and ER staffing – one that frees them up from the pressures of provider recruitment and turnover, helps the hospital maintain strong relationships with patients, and integrates smoothly with administration to keep hospital revenue flowing.

How We Partner with Hospitals

In a typical hospital partnership, Remedy Medical Services takes responsibility for both ER and hospitalist staffing – providing physicians, nurse practitioners and physician assistants who make a long-term commitment to your facility. This approach has many benefits. It streamlines patient care, as a single physician can staff the emergency department and handle after-hours admissions. It saves administrative time and effort, since our providers learn the specifics of working with your local payers and ensuring coding accuracy. And it eliminates night call for your other local clinicians, reducing their turnover.

Ultimately, this approach can improve the entire hospital environment, thanks to the unified vision of our care team, their strong working relationships with primary care staff, and the improved communication between the care team and administration.

Some of our hospital partners have told us this model was a leap for them in the beginning. While it’s common for hospitals to roll out the red carpet for specialist groups – which are reliable profit centers – revenues for the ED and hospital admissions are less predictable, because they simply rely on the patients that come through the door. But the fact is that when a hospital has high-quality providers, patients are far more likely to keep coming through its door, instead of choosing a different facility. That stability carries over into other departments of the hospital and throughout the local healthcare economy.

At Remedy Medical Services, we work directly with administration by providing a qualified medical director and setting up attainable standards and metrics that improve quality. Remedy Medical Services executive staff are always available to our hospital partners. Hospital administrators collaborate directly with our providers through our monthly staff meetings. Our experience has proven that this is an innovative, sustainable way to improve hospital revenue and keep rural healthcare systems strong.

Remedy Er Hospitalist Integrated

Remedy Medical Services

At Remedy Medical Services, we work directly with administration by providing a qualified medical director and setting up attainable standards and metrics that improve quality. Remedy Medical Services executive staff are always available to our hospital partners. Hospital administrators collaborate directly with our providers through our monthly staff meetings. Our experience has proven that this is an innovative, sustainable way to improve hospital revenue and keep rural healthcare systems strong.